At ShoufnShop, we aim to provide you with a convenient and hassle-free shopping experience. Here’s what you need to know about our delivery process:

Delivery Fee:

• We offer a flat delivery fee of $2 for all orders across Lebanon. No matter where you are, we’ve got you covered.

Delivery Time:

• Our team works diligently to ensure your order reaches you as soon as possible. You can expect delivery within 5 to 8 business days from the date of your order.

Returns and Exchanges:

• We want you to love your purchases from ShoufnShop. However, we understand that sometimes things may not go as planned. Here’s our policy on returns and exchanges:

Items Eligible for Returns:

• If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We’ll be happy to arrange for a return or exchange.

Items Not Eligible for Returns:

• • Some items, such as personalized or custom-made products, are not eligible for returns or exchanges unless they are damaged or defective.

Return Process:

• To initiate a return or exchange, please reach out to our customer support team with your order details and the reason for the return. We’ll guide you through the process and ensure a smooth experience.

Refund or Replacement:

• If you’re eligible for a return, you can choose between a refund or a replacement item, depending on product availability and your preference.

Contact Us:

• If you have any questions or concerns about our delivery and returns policy, don’t hesitate to contact our friendly customer support team. We’re here to assist you and make your shopping experience enjoyable.

Thank you for choosing ShoufnShop. We value your trust and strive to provide you with the best service possible. Happy shopping!